Terms of service

1. General Information

This website is operated by KISWAH Q JEWELLERY AND PERFUMES, a business registered in Qatar. Throughout the site, the terms “we”, “us” and “our” refer to KISWAH Q JEWELLERY AND PERFUMES.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under supervision of a parent or guardian.
  • You are legally capable of entering into a binding agreement.

3. Products

We specialize in the sale of:

  • Gold & Silver Jewelry (necklaces, bracelets, rings, earrings, prayer beads/tasbih)
  • Fragrances (spray perfumes, oil perfumes, essence extracts, incense/bakhoor)

All product descriptions, images, and prices are provided as accurately as possible. However, slight variations may occur due to handmade craftsmanship, lighting, or natural product characteristics.

4. Pricing and Payment

  • We would like to inform our customers that no credit card information is stored or processed within our website database.
  • All prices are displayed in QAR (and may be shown in other currencies depending on the customer’s location or payment method).
  • We reserve the right to update prices at any time without prior notice.
  • Payments are processed through secure third-party payment providers.
  • We are not responsible for delays or failures caused by payment service providers.

5. Shipping, Customs & Import Duties

  • Delivery times are estimates and may vary depending on destination and courier services.
  • Shipping costs are calculated and displayed at checkout.

Important:

  • All customs duties, import taxes, and local clearance fees (if applicable) are the responsibility of the customer.
  • We are not responsible for delays caused by customs inspections or regulatory procedures in the destination country.

6. Fragrance & Jewelry Product Notes

  • Perfumes (including spray perfumes, oil perfumes, and incense products) may vary slightly in scent due to batch production and natural ingredients.
  • Jewelry items made of gold or silver may include natural variations in weight, engraving, or finish.
  • Customers are advised to review product details carefully before purchase.

7. User Accounts

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and up-to-date information.
  • We may suspend accounts in cases of misuse, fraud, or suspicious activity.

8. Prohibited Activities

You agree not to use our website for:

  • Illegal or fraudulent activities
  • Attempting to interfere with website security or functionality
  • Unauthorized use of our content or intellectual property

9. Intellectual Property

All content on this website, including but not limited to logos, trademarks, product images, designs, text, graphics, and branding elements, is the exclusive property of KISWAH Q JEWELLERY AND PERFUMES. This business operates as a combination of the Kiswah Jewellery and Parfûmane brands and serves as the authorized seller of their products in Qatar.

All intellectual property rights are protected under applicable laws. Any unauthorized reproduction, distribution, modification, publication, or use of any content from this website without prior written consent is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not responsible for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free access to the website
  • Use of the website and products is at your own discretion and risk
  • We reserve the right to refuse or cancel any order in cases of suspected fraud, payment issues, or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Qatar. Any disputes shall be handled under the jurisdiction of Qatari courts.

12. Contact Us

If you have any questions about these Terms, you can contact us:

Email: doha@kiswahjewellery.com
Address: 615 Al Shamal Road, Umm Salal Muhammed, Qatar